Request and approve time off
Take time off requests from the time clock, the employee's phone or your dashboard, then approve or deny them in one place.
Every time off request lands under Pending requests on the Time Off page. Click Approve or Deny. Approved vacation and sick time comes off the person's balance automatically.
How requests come in
- At the time clock: staff tap Request time off on their own screen after entering their PIN.
- From their phone: employees who have a Kloqk login can request it from their own page. Employee logins are part of Pro ($29 per location per month).
- From your dashboard: you can enter a request for anyone, for example after they ask you in person.
The owner gets an email when a new request arrives.
Enter a request yourself
- In the sidebar, click Time Off.
- Under Request time off, choose the Employee.
- Pick a Type: Vacation, Sick, Personal or Unpaid.
- Enter the Hours. This is the total for the whole request.
- Pick the Start date and End date, and add a note if you like.
- Click Submit request. It appears under Pending requests.
Approve or deny
- On the Time Off page, look under Pending requests. Each card shows the person, the type, the dates, the hours and their note.
- Click Approve or Deny.
- The request moves to History with its status.
What approval does
- Vacation and Sick are paid up to the person's balance and the hours are taken off it. If they are short, the rest of the request is recorded as unpaid, so nobody is refused a day off for being two hours short.
- Unpaid never touches a balance. A Personal request entered on the dashboard is recorded as unpaid.
- Paid time off that falls in a pay period shows on the Payroll report and in the payroll exports as PTO hours.
Good to know
- Time off is on every plan, including Free.
- When an employee requests days from the clock or their phone, hours are worked out for them: each weekday in the range times the hours in a day off from Settings > Time off, skipping holidays.
- One request can cover up to 60 days.
- Add company holidays under Holiday calendar on the same page.
- Set up how balances grow in PTO balances and policies.
Questions people ask
Do employees need a login to ask for time off?
No. They can request it at the time clock after entering their PIN. A login, which is part of Pro, lets them request it from their own phone too.
What happens if someone asks for more vacation than they have?
Approving pays what is in their balance and records the rest of the request as unpaid. Both figures are saved on the request.
Can I change a request after approving it?
Approved and denied requests move to History. If a balance needs correcting, edit it under PTO balances on the same page.
Is time off a paid feature?
No. Requests, approvals, balances and the holiday calendar are on the Free plan.
Related guides
Still stuck, or missing a feature?
Ask in the chat in your dashboard or email [email protected]. A real person reads every message, and we'll work it out.
Updated 2026-10-07